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The key to ensuring that in the event of an unforeseen disaster your business continues to function is through thorough preparation beforehand. Our philosophy at Hedgecon is that a comprehensive DR plan should leave very little questions to be answered at the time a plan needs to be put into action. The time spent immediately following an interruption should be used to get your business back on its feet and functioning as quickly as possible – in minutes and not days.

Our goal is to ensure that from the moment you believe you may experience an interruption of service the reconstruction is already beginning to take place.

Our comprehensive DR plans include the following to ensure that all of this takes place as easily as possible

• Clearly documented and defined chain of command
• Dependency ordering of systems to bring back online including system classifications
• Customized DR instructions and action plans for each employee and their specific roles and responsibilities within the IT department
• Checklists of required software, patches and printed documentation to be available at the DR facility
• Plans and instructions for the end user connectivity
• Project plans to be put into effect as required

This is all put together after a thorough process of standardized interviews with key personnel from both technology and business units within the organization.

Having a solid DR plan in place will also assist with obtaining the most competitive insurance rates, increase corporate value and allow the board of directors or other corporate governing agencies more leverage in negotiations and enhance confidence in the stability and long term viability of the business.

The key to avoiding any downtime is ensuring that a business continuance solution is in place. In the past only large corporations, financials or government agencies required 24/7 business operations. As the world has changed it has become increasingly difficult if not impossible to get a maintenance window during a weekend or after hours. Today when people are sleeping in the United States your customers in the European Union or in The Pacific Rim may need access to your online services.

Business Continuance solutions ensure that in the event of a system failure or any required downtime service is not interrupted. To an independent observer tasks such as a system upgrade or emergency maintenance is still downtime even though it may have been planned well in advance. Our objective is to ensure that all downtime whether planned or unplanned is kept to an absolute minimum. This is accomplished by utilizing the following options.

• Local failover clusters
• Local N+1 clusters
• Site to Site clusters
• Application specific replication and failover software
• Automated client redirection solutions to ensure uninterrupted service for the end user community

Many different system types are candidates for a Business Continuance solution. These include but are not limited to Web services, Databases, Email Systems, Ecommerce and Financial systems

All too often there is a narrow focus placed on simply getting data offsite or to a remote facility. Our objective is to ensure that the data that if offsite is readily available to be used to keep things running as smoothly and with as minimal interruption as possible.